Ordering Process

ReviveArchive will create a digital file and print(s) of what you give us. We will not work on your original photograph. We return the original to you in the condition in which it was received. We will start your project after 50% payment is received. If you are unsure what type of restoration needs to be done, we can provide you with an individualized quote.


ESTIMATE
We will happily provide a free estimate, upon request. If the scope of your project consists of three or more images, an in person consultation, by appointment, can be arranged.
SEND

We suggest that you send your original photographs, slides or negatives by Certified Mail and we will scan them for you. Please print out and enclose the Request Form, include your images and mail to: ReviveArchive, 408 Dalton Drive, Unit B, Colchester, Vermont 05446

Your original will not be altered and will be returned to you upon the completion of your project. When mailing, please place your photo between two pieces of sturdy cardboard within a padded envelope.

PAYMENT
After we receive your photo, we will contact you through email or by phone and provide you with an estimate. Once we have received a 50% deposit via PayPal or Money Order, we will begin to work with your photograph(s).
SCAN
All restoration work includes a complimentary hi-resolution scan of your print, slide or negative for your archives.
PROOFING

Once your photograph is restored, will send you a proof via email, showing the image before and after retouching, and will conclude the work upon approval. You approve the work, or request changes—if something is not yet as you would like it to be—we incorporate the changes and send you a new file for approval. We value our work and your precious images, as well as you, the customer. All work is guaranteed to your satisfaction.

PRINT/ARCHIVE
We will mail you your final image(s) in the format you have requested, any Giclée prints and CD you ordered, along with your originals.

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Our committment to quality

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